Living with complex health needs can present unique challenges, but with the right support, NDIS participants can continue to live safely, independently and with confidence. High Intensity Supports are designed for participants who require specialised assistance with complex daily care needs, allowing them to remain in their homes and actively participate in their communities.

At Ideal Care Services, we understand that every participant’s journey is different. As an experienced NDIS Plan Management and Support Coordination provider, our role is to help participants and their families navigate the NDIS, understand their funding and connect with the right support services. We believe that informed participants make empowered decisions, which is why we are committed to providing guidance every step of the way.

What are High Intensity Supports?

High Intensity Supports are specialised services for NDIS participants who have complex health or personal care requirements. These supports involve tasks that require additional skills, specialised training and demonstrated competency to ensure they are delivered safely and effectively.

While Ideal Care Services does not directly deliver clinical care, our experienced team helps participants identify the most appropriate providers, coordinate services and ensure their supports align with their NDIS goals and individual care requirements. By working closely with participants and their support network, we help create a smooth and well-coordinated care experience.

Who May Need High Intensity Supports?

High Intensity Supports may be suitable for participants living with:

• Complex physical disabilities
• Neurological conditions
• Progressive or degenerative conditions
• Significant mobility limitations
• Ongoing medical support needs
• Complex personal care requirements

Every participant has unique circumstances. At Ideal Care Services, we take the time to understand each participant’s situation so we can help them access supports that are appropriate for their individual needs, preferences and long-term goals.

Examples of High Intensity Supports

Depending on the participant’s circumstances, High Intensity Supports may include assistance with

• Enteral (PEG) feeding
• Complex bowel care
• Urinary catheter care
• Tracheostomy care
• Ventilator support
• Diabetes management
• Severe swallowing (dysphagia) management
• Seizure monitoring and response
• Other complex daily health-related support activities

Finding providers with the right experience can sometimes be challenging. Through our Support Coordination services, Ideal Care Services assists participants in connecting with qualified providers who have the skills and experience to deliver these specialised supports safely and professionally.

Why Are High Intensity Supports Important?

The right support can significantly improve a participant’s quality of life. High Intensity Supports not only help manage complex care needs but also enable participants to maintain greater independence and continue participating in everyday life.

Benefits may include:

• Living safely at home
• Greater independence
• Improved wellbeing and confidence
• Reduced stress for families and carers
• Consistent and reliable daily support
• Increased participation in community and social activities

At Ideal Care Services, we believe every participant deserves the opportunity to achieve their goals. Our team works alongside participants to ensure their NDIS funding is used effectively so they can access the supports that best meet their needs.

Working Together for Better Outcomes

Successful High-Intensity Support depends on strong collaboration among participants, families, healthcare professionals, support workers and NDIS providers. At Ideal Care Services, we deliver expert NDIS Support Coordination and Plan Management, helping participants understand their plans, manage budgets and connect with trusted providers. Our personalised approach ensures supports remain appropriate, responsive to changing needs and focused on long-term outcomes. Partnering with RVP Care Services, we extend this guidance with compassionate, hands-on disability support including tailored in-home care, Supported Independent Living (SIL), community participation and High Intensity Supports that promote safety and wellbeing. Together, Ideal Care Services and RVP Care Services provide a complete, participant-centred solution combining professional NDIS expertise with quality direct support to empower individuals and families to live with dignity, independence and confidence.